Privacy policy

Last updated: November 2026.

Who is responsible

The controller of your data is Hub4Gis. For anything about this policy or about your data, write to geral@hub4gis.com.

What we collect and why

When you use the “Contact us” form we ask for your name, your email, your company (optional) and your message. We use them only to read and reply to your message.

The basis is your request to get in touch (steps at your request before entering a contract) and our legitimate interest in replying to people who write to us.

How they are handled

• The message goes by email to the team's mailbox. It is not stored in the application, in a database or in technical logs.
• We do not share your data with third parties, and we do not use it for marketing or automated decisions. The only intermediary is the email service provider that carries and stores the messages.
• We keep your message for as long as needed to handle your request and then delete it (maximum period to be confirmed by the controller).

Technical data and cookie

• To stop automated sending (spam), the server holds your IP address in memory for the hourly and daily sending limits. If the limit is exceeded, a security event is recorded, with the IP, for up to 12 months. The website server also keeps access logs (with the IP), which are rotated and deleted periodically.
• When the page opens, the form sets a technical cookie, h4g_contacto, with the signed time it was opened, for 2 hours. It is used only for anti-spam (to know the form was not submitted too fast), it is strictly necessary, holds no personal data and is not used to track you or for advertising.
• The site uses no analytics or advertising cookies, and no outside services.

Your rights

Under the General Data Protection Regulation (GDPR) you have the right to access your data, to have it corrected or erased, to restrict or object to the processing, to data portability, and to withdraw consent where the processing depends on it. To exercise them, write to geral@hub4gis.com.

If you believe the processing breaks the law you can lodge a complaint with the supervisory authority: in Portugal, the Comissão Nacional de Proteção de Dados (cnpd.pt).